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X-WR-CALDESC:Events for Alliance360 | SEPA
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DTSTART;TZID=America/New_York:20260629T080000
DTEND;TZID=America/New_York:20260701T160000
DTSTAMP:20260311T185720Z
CREATED:20260311T185711Z
LAST-MODIFIED:20260311T185720Z
UID:5338-1782720000-1782921600@alliance360.southeastpropane.org
SUMMARY:3.1-3.5 Basic Plant Operations - Gainesville\, GA
DESCRIPTION:The Basic Plant Operations course provides information\, practices\, and procedures to perform bulk plant operations tasks safely and efficiently\, main cylinder inspection\, filling and requalification\, and plant and equipment maintenance. \nPlease note: each attendee MUST have a unique e-mail address entered to ensure that attendees can have their Learning Center profile created prior to the event. \nInstructor: Jason Nokk\nJune 29-July 1\n8 AM- 4 PM
URL:https://alliance360.southeastpropane.org/event/3-1-3-5-basic-plant-operations-gainesville-ga-2/
LOCATION:Gainesville Civic Center\, 830 Green Street\, Gainesville\, GA\, 30501\, United States
CATEGORIES:Courses,Entry Level Driver Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260622T080000
DTEND;TZID=America/New_York:20260624T160000
DTSTAMP:20260108T155114Z
CREATED:20260107T202938Z
LAST-MODIFIED:20260108T155114Z
UID:5335-1782115200-1782316800@alliance360.southeastpropane.org
SUMMARY:3.1-3.5 Basic Plant Operations - Macon\, GA
DESCRIPTION:The Basic Plant Operations course provides information\, practices\, and procedures to perform bulk plant operations tasks safely and efficiently\, main cylinder inspection\, filling and requalification\, and plant and equipment maintenance. \nPlease note: each attendee MUST have a unique e-mail address entered to ensure that attendees can have their Learning Center profile created prior to the event. \nInstructor: Jason Nokk\nJune 22-24\n8 AM- 4 PM
URL:https://alliance360.southeastpropane.org/event/3-1-3-5-basic-plant-operations-macon-ga/
LOCATION:South Carolina
CATEGORIES:Courses,Industry Training
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260614
DTEND;VALUE=DATE:20260617
DTSTAMP:20260604T123645Z
CREATED:20260226T170607Z
LAST-MODIFIED:20260604T123645Z
UID:6728-1781395200-1781654399@alliance360.southeastpropane.org
SUMMARY:2026 Annual Summer Convention
DESCRIPTION:2026 Annual Convention Itinerary\n[tec_schedule] \n\nCancellation Policy\nAll convention cancellation requests must be submitted in writing to SEPA. \n\nFull refunds are available for cancellations received on or before May 31\, 2026.\nAfter May 31\, only Life Changing Event or medical emergency requests will be considered.\nNo-shows are non-refundable.\nRegistration transfers within the same company must be submitted by May 13\, 2026\, the Wild Dunes hotel cut-off date.\n\nName changes for hotel rooms cannot be made after this date.\nRegistration refunds will be issued to the original payment method no later than 30 days after the convention. \n\n“Planning to stay on property?\n\nYour event registration does not include lodging. Guests wishing to stay on property should reserve their room separately at:\n\n\nhttps://www.hyatt.com/shop/rooms/chsdb?rooms=1&adults=1&location=WildDunes&checkinDate=2026-06-14&checkoutDate=2026-06-17&kids=0&brands%5b%5d=destination&corp_id=g-64fi
URL:https://alliance360.southeastpropane.org/event/annual-summer-convention/
LOCATION:Wild Dunes Resort & Spa\, 5 Seagrove Ln\, Isle of Palms\, SC\, 29451\, United States
CATEGORIES:Member Events
ORGANIZER;CN="Southeast Propane Alliance":MAILTO:mgreen@southeastpropane.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260608T080000
DTEND;TZID=America/New_York:20260610T160000
DTSTAMP:20260107T202348Z
CREATED:20260107T202348Z
LAST-MODIFIED:20260107T202348Z
UID:5332-1780905600-1781107200@alliance360.southeastpropane.org
SUMMARY:PEP 4.2 Placing Vapor Distribution Systems and Appliances into Operation - Gainesville\, GA
DESCRIPTION:This course addresses the different system tests and checks required when installing new piping\, regulators and appliances or restoring service to an existing vapor distribution; validating the container\, piping\, and regulator; how and when to make the final connections; how to purge the system of air\, appliance controls and safety devices and how to adjust the burner. \nPlease note: each attendee MUST have a unique e-mail address entered to ensure that attendees can have their Learning Center profile created prior to the event. \nInstructor: Jason Nokk\nJune 8-10\n8 AM- 4 PM
URL:https://alliance360.southeastpropane.org/event/pep-4-2-placing-vapor-distribution-systems-and-appliances-into-operation-gainesville-ga/
LOCATION:Gainesville Civic Center\, 830 Green Street\, Gainesville\, GA\, 30501\, United States
CATEGORIES:Courses,Industry Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260608T080000
DTEND;TZID=America/New_York:20260609T220000
DTSTAMP:20260422T184145Z
CREATED:20260422T183553Z
LAST-MODIFIED:20260422T184145Z
UID:8134-1780905600-1781042400@alliance360.southeastpropane.org
SUMMARY:Propane Days
DESCRIPTION:Join us for another Propane Days! \nNPGA and SEPA look forward to hosting Propane Days 2026. Propane Days include NPGA’s Annual and Board of Directors meetings and the association’s advocacy day on Capitol Hill. Join us for our annual Propane Days\, taking place June 8-9\, 2026 in Washington\, DC. This event provides our industry with opportunities to build relationships with members of congress and their staff to talk about key issues. \nNPGA Registration\nPreliminary Agenda \nDinner\nThe SEPA-sponsored dinner will be held on Monday\, June 8\, 2026\, at 7:00 p.m.\nThe Capital Grille is a fine dining restaurant with an elegant atmosphere. To maintain this experience for everyone\, we ask guests to dress in attire that is appropriate for our restaurant. If unsure\, think business casual or resort evening wear. \nHotel Accommodations\nParticipants are responsible for reserving their own hotel accommodations. The Hilton Washington DC Capitol Hill is the headquarter hotel for the 2026 Propane Days. The hotel is offering participants a group rate of $364 single/double occupancy\, plus tax. (Triple occupancy is $384\, and quadruple is $404.) Please book your hotel accommodations online HERE. You may also contact Hilton reservations directly at 1-800-445-8667 and request the National Propane Gas Association or NPGA group.\nThe room block will be available until Friday\, May 15\, or until the block is sold out.
URL:https://alliance360.southeastpropane.org/event/propane-days/
LOCATION:South Carolina
CATEGORIES:Member Events
ORGANIZER;CN="Southeast Propane Alliance":MAILTO:mgreen@southeastpropane.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260601T080000
DTEND;TZID=America/New_York:20260603T160000
DTSTAMP:20260417T131115Z
CREATED:20260107T201845Z
LAST-MODIFIED:20260417T131115Z
UID:5328-1780300800-1780502400@alliance360.southeastpropane.org
SUMMARY:PEP 4.2 Placing Vapor Distribution Systems and Appliances into Operation - Columbia\,SC
DESCRIPTION:This course addresses the different system tests and checks required when installing new piping\, regulators and appliances or restoring service to an existing vapor distribution; validating the container\, piping\, and regulator; how and when to make the final connections; how to purge the system of air\, appliance controls and safety devices and how to adjust the burner. \nPlease note: each attendee MUST have a unique e-mail address entered to ensure that attendees can have their Learning Center profile created prior to the event. \nInstructor: Jason Nokk\nJune 1-3\n8 AM- 4 PM
URL:https://alliance360.southeastpropane.org/event/pep-4-2-placing-vapor-distribution-systems-and-appliances-into-operation-macon-ga-2/
LOCATION:DoubleTree by Hilton Columbia\, 2100 Bush River Rd.\, Columbia\, SC\, 29210\, United States
CATEGORIES:Courses,Industry Training
ORGANIZER;CN="Southeast Propane Alliance":MAILTO:mgreen@southeastpropane.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260528T090000
DTEND;TZID=America/New_York:20260528T170000
DTSTAMP:20260505T133336Z
CREATED:20260325T123758Z
LAST-MODIFIED:20260505T133336Z
UID:7154-1779958800-1779987600@alliance360.southeastpropane.org
SUMMARY:Greg Narron Memorial Dealer Day Golf
DESCRIPTION:You’re invited to the 40th Annual Dealers Golf Day happening on May 28th in Lumberton\, NC. Once again\, we’re celebrating the life of our esteemed member and friend\, Greg Narron\, who spent over 30 years pouring his heart and soul into this event. Don’t miss your chance to honor Greg’s memory at this event! \n🚨PLEASE NOTE: We are at a NEW course this year – Pinecrest Country Club | 110 Nigel Rd. Lumberton\, NC \nAs you know\, this is a Suppliers sponsored event\, making it absolutely FREE for Dealers to attend. Expect an exciting four-person Super Ball tournament with a Shotgun start\, and mouth-watering catering from Carter’s Catering. \nTransTech Energy is once again generously sponsoring Breakfast and Bloodys to start the day! \nReady to join the fun? Just click the button below to sign up! If you need any assistance\, feel free to reach out to Clayton Pridgen at clayton.pridgen28@gmail.com
URL:https://alliance360.southeastpropane.org/event/greg-narron-memorial-dealer-day-golf/
LOCATION:Pinecrest Country Club\, 110 Nigel Rd.\, Lumberton\, 28360\, United States
CATEGORIES:Member Events
ORGANIZER;CN="Southeast Propane Alliance":MAILTO:mgreen@southeastpropane.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260528T080000
DTEND;TZID=America/New_York:20260529T160000
DTSTAMP:20260107T213623Z
CREATED:20260107T201354Z
LAST-MODIFIED:20260107T213623Z
UID:5325-1779955200-1780070400@alliance360.southeastpropane.org
SUMMARY:PEP 2.2 Bobtail Delivery Operations - Gainesville\, GA
DESCRIPTION:This course provides information for drivers who operate commercial motor vehicles to deliver propane. It provides practices and procedures that support many general delivery tasks. Primarily designed to train employees who operate a bobtail\, the most common vehicle used for transporting and delivering propane to individual customers. \nPlease note: each attendee MUST have a unique e-mail address entered to ensure that attendees can have their Learning Center profile created prior to the event. \nInstructor: Jason Nokk\nMay 28-29\n8 AM- 4 PM \n 
URL:https://alliance360.southeastpropane.org/event/pep-2-2-bobtail-delivery-operations-gainesville-ga/
LOCATION:Gainesville Civic Center\, 830 Green Street\, Gainesville\, GA\, 30501\, United States
CATEGORIES:Courses,Industry Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260527T090000
DTEND;TZID=America/New_York:20260527T143000
DTSTAMP:20260428T171017Z
CREATED:20260416T005858Z
LAST-MODIFIED:20260428T171017Z
UID:8020-1779872400-1779892200@alliance360.southeastpropane.org
SUMMARY:Legislative Day Volunteer Registration - Raleigh\, NC
DESCRIPTION:Join us for Legislative Day on May 27 at Halifax Mall as we welcome North Carolina legislators for a casual\, relationship‑building lunch. Volunteers will help support a propane‑powered hot dog cookout\, showcasing our industry in action while providing a warm and welcoming experience for our elected officials. \nLegislators are invited to stop by between 11:00 AM and 1:00 PM to enjoy hot dogs grilled on our propane grill and connect with industry representatives. \n⚠️ Important Volunteer Action Required:\nTo ensure strong legislator participation\, all volunteers are asked to personally reach out to their legislator(s) and invite them to attend Legislative Day. Scheduling a brief meeting or stop‑by during the event significantly strengthens our advocacy efforts and makes this day successful. \nVolunteers play a key role by assisting with set‑up\, grilling\, serving\, greeting guests — and most importantly\, helping build relationships with elected officials. \nIf you have any questions\, please email John Jessup at jjessup@southeastpropane.org. \nThank you for supporting our industry and helping make Legislative Day impactful!
URL:https://alliance360.southeastpropane.org/event/legislative-day-volunteer-registration-raleigh-nc/
LOCATION:Halifax Mall\, 16 W. Jones St\, Raleigh\, NC\, 27601
CATEGORIES:Member Events
ORGANIZER;CN="Southeast Propane Alliance":MAILTO:mgreen@southeastpropane.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260526T080000
DTEND;TZID=America/New_York:20260606T170000
DTSTAMP:20260326T151855Z
CREATED:20260220T175116Z
LAST-MODIFIED:20260326T151855Z
UID:6388-1779782400-1780765200@alliance360.southeastpropane.org
SUMMARY:PEP 4.1 & 4.2 Training - GA Members
DESCRIPTION:Join us for a 2 week PEP training course in Gainesville\, Georgia! Open to Georgia members\, this GA ACCP sponsored event is open for FREE to 10 marketers. This training encompasses Theory\, Hands on Training\, and Certification. \nThis course covers:\n4.1 Designing & Installing Exterior Vapor Distribution Systems\n4.2 Placing Vapor Distribution Systems and Appliances into Operation \nTraining spots are limited to 2 per company. Seats are limited\, register today! Please note\, training will take place Tuesday\, May 26-Saturday\, May 30 and resume on Monday\, June 1 through Friday\, June 5. \nPlease direct any questions to SEPATEC Director of Education John Peña at jpena@sepatec.org \n 
URL:https://alliance360.southeastpropane.org/event/pep-4-1-4-2-training/
LOCATION:South Carolina
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260526T080000
DTEND;TZID=America/New_York:20260527T160000
DTSTAMP:20260311T180601Z
CREATED:20260107T200515Z
LAST-MODIFIED:20260311T180601Z
UID:5319-1779782400-1779897600@alliance360.southeastpropane.org
SUMMARY:PEP 1.0 Fundamentals of Propane - Gainesville\, GA
DESCRIPTION:(PEP) Fundamentals of Propane offers an entry level course that provides pre-requisite instruction about propane’s physical and combustion properties\, how propane is produced and transported\, and will aid in preparing for PERC’s PEP training certification.\n–\nPlease note: each attendee MUST have a unique e-mail address entered to ensure that attendees can have their Learning Center profile created prior to the event.\n–\nInstructor: Jason Nokk\nMay 26-27\n8 AM- 4 PM
URL:https://alliance360.southeastpropane.org/event/fundamentals-of-propane-gainesville-ga-5-26-27/
LOCATION:Gainesville Civic Center\, 830 Green Street\, Gainesville\, GA\, 30501\, United States
CATEGORIES:Courses,Industry Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260521T130000
DTEND;TZID=America/New_York:20260521T160000
DTSTAMP:20260428T194359Z
CREATED:20260413T162706Z
LAST-MODIFIED:20260428T194359Z
UID:7894-1779368400-1779379200@alliance360.southeastpropane.org
SUMMARY:Elevating Sales Skills for CSR’s & Techs – Afternoon Class in Asheville\, NC
DESCRIPTION:Train your CSRs & Techs to uncover opportunities\, build loyalty\, and grow accounts—without “selling.” \nSponsored by NC- PERF \nJoin us for a dynamic\, in-person training experience designed specifically for CSRs and Service Technicians in the propane industry. This custom program for NCPERF delivers a focused\, high-impact 3-hour session—offered twice daily at four convenient locations—allowing your team to attend without disrupting operations. \nThis training reframes frontline employees as the true gatekeepers of your brand. From the first phone call to the final service visit\, your team shapes the customer experience—and your bottom line. Through real-world strategies and interactive coaching\, participants will learn how to ask the right discovery questions\, listen for hidden opportunities\, and confidently guide conversations that build trust\, improve retention\, and uncover natural upselling moments. \nWe take the pressure out of “selling” and replace it with authentic\, service-driven communication. Attendees will gain simple\, practical tools to handle price objections\, recommend solutions with confidence\, and create meaningful customer connections that lead to long-term loyalty. With live role-play and ready-to-use dialogue\, your team will leave prepared to turn everyday interactions into measurable growth. \nLed by nationally recognized trainer Susan Janett\, this engaging session blends industry expertise with a relatable\, high-energy approach that resonates with both seasoned professionals and newer team members alike. \nWater\, paper and pen provided
URL:https://alliance360.southeastpropane.org/event/asheville-nc/
LOCATION:Focal Point\, 125 S. Lexington Avenue\, Suite 101\, Ashville\, NC\, 28801
CATEGORIES:Courses
ORGANIZER;CN="Southeast Propane Alliance":MAILTO:mgreen@southeastpropane.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260521T090000
DTEND;TZID=America/New_York:20260521T120000
DTSTAMP:20260428T194328Z
CREATED:20260408T173148Z
LAST-MODIFIED:20260428T194328Z
UID:7731-1779354000-1779364800@alliance360.southeastpropane.org
SUMMARY:Elevating Sales Skills for CSR's & Techs - Morning Class in Asheville\, NC
DESCRIPTION:Train your CSRs & Techs to uncover opportunities\, build loyalty\, and grow accounts—without “selling.” \nSponsored by NC- PERF \nJoin us for a dynamic\, in-person training experience designed specifically for CSRs and Service Technicians in the propane industry. This custom program for NCPERF delivers a focused\, high-impact 3-hour session—offered twice daily at four convenient locations—allowing your team to attend without disrupting operations. \nThis training reframes frontline employees as the true gatekeepers of your brand. From the first phone call to the final service visit\, your team shapes the customer experience—and your bottom line. Through real-world strategies and interactive coaching\, participants will learn how to ask the right discovery questions\, listen for hidden opportunities\, and confidently guide conversations that build trust\, improve retention\, and uncover natural upselling moments. \nWe take the pressure out of “selling” and replace it with authentic\, service-driven communication. Attendees will gain simple\, practical tools to handle price objections\, recommend solutions with confidence\, and create meaningful customer connections that lead to long-term loyalty. With live role-play and ready-to-use dialogue\, your team will leave prepared to turn everyday interactions into measurable growth. \nLed by nationally recognized trainer Susan Janett\, this engaging session blends industry expertise with a relatable\, high-energy approach that resonates with both seasoned professionals and newer team members alike. \nWater\, paper and pen provided
URL:https://alliance360.southeastpropane.org/event/elevating-sales-skills-for-csrs-techs-morning-class-in-asheville-nc/
LOCATION:Focal Point\, 125 S. Lexington Avenue\, Suite 101\, Ashville\, NC\, 28801
CATEGORIES:Courses
ORGANIZER;CN="Southeast Propane Alliance":MAILTO:mgreen@southeastpropane.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260521T080000
DTEND;TZID=America/New_York:20260521T160000
DTSTAMP:20260311T182745Z
CREATED:20260311T182739Z
LAST-MODIFIED:20260311T182745Z
UID:5385-1779350400-1779379200@alliance360.southeastpropane.org
SUMMARY:Gas Check - Gainesville\, GA
DESCRIPTION:Gas Check provides the propane industry with voluntary guidelines for conducting residential and light commercial safety inspections. The guidelines offer two types of inspections\, depending upon your Gas Check inspections policies:\n1. A Gas System Check that can be completed on the exterior gas distribution system\, including the containers\, regulators\, and gas piping.\n2. A Gas Appliance System Check that can be completed on the interior gas distribution system and all propane burning appliances.\n\nThe course and companion videos include simplified guidelines and instructions that will teach you how to properly fill out Gas system Check and Gas Appliance System Check forms that will provide your company with important documentation for each inspection. The two portions of the Gas Check can be used together or independently of each other\, depending on your company’s inspection policies.\n\n\nPlease note: each attendee MUST have a unique e-mail address entered to ensure that attendees can have their Learning Center profile created prior to the event. \nInstructor: Jason Nokk\nMay 21\n8 AM- 4 PM
URL:https://alliance360.southeastpropane.org/event/gas-check-gainesville-ga-2/
LOCATION:Gainesville Civic Center\, 830 Green Street\, Gainesville\, GA\, 30501\, United States
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260520T130000
DTEND;TZID=America/New_York:20260520T160000
DTSTAMP:20260430T204912Z
CREATED:20260427T173746Z
LAST-MODIFIED:20260430T204912Z
UID:8291-1779282000-1779292800@alliance360.southeastpropane.org
SUMMARY:Elevating Sales Skills for CSR's & Techs - Virtual Afternoon Class
DESCRIPTION:Train your CSRs & Techs to uncover opportunities\, build loyalty\, and grow accounts—without “selling.”\n\nSponsored by NC- PERF\n\nJoin us for a dynamic\, in-person training experience designed specifically for CSRs and Service Technicians in the propane industry. This custom program for NCPERF delivers a focused\, high-impact 3-hour session—offered twice daily at four convenient locations—allowing your team to attend without disrupting operations.\n\nThis training reframes frontline employees as the true gatekeepers of your brand. From the first phone call to the final service visit\, your team shapes the customer experience—and your bottom line. Through real-world strategies and interactive coaching\, participants will learn how to ask the right discovery questions\, listen for hidden opportunities\, and confidently guide conversations that build trust\, improve retention\, and uncover natural upselling moments.\n\nWe take the pressure out of “selling” and replace it with authentic\, service-driven communication. Attendees will gain simple\, practical tools to handle price objections\, recommend solutions with confidence\, and create meaningful customer connections that lead to long-term loyalty. With live role-play and ready-to-use dialogue\, your team will leave prepared to turn everyday interactions into measurable growth.\n\nLed by nationally recognized trainer Susan Janett\, this engaging session blends industry expertise with a relatable\, high-energy approach that resonates with both seasoned professionals and newer team members alike.\n\nWater\, paper and pen provided
URL:https://alliance360.southeastpropane.org/event/elevating-sales-skills-for-csrs-techs-virtual-afternoon-class/
LOCATION:South Carolina
CATEGORIES:Courses
ORGANIZER;CN="Southeast Propane Alliance":MAILTO:mgreen@southeastpropane.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260520T130000
DTEND;TZID=America/New_York:20260520T160000
DTSTAMP:20260508T125920Z
CREATED:20260408T172607Z
LAST-MODIFIED:20260508T125920Z
UID:7728-1779282000-1779292800@alliance360.southeastpropane.org
SUMMARY:Elevating Sales Skills for CSR's & Techs - Afternoon Class in Graham\, NC
DESCRIPTION:Train your CSRs & Techs to uncover opportunities\, build loyalty\, and grow accounts—without “selling.”\n\nSponsored by NC- PERF\n\nJoin us for a dynamic\, in-person training experience designed specifically for CSRs and Service Technicians in the propane industry. This custom program for NCPERF delivers a focused\, high-impact 3-hour session—offered twice daily at four convenient locations—allowing your team to attend without disrupting operations.\n\nThis training reframes frontline employees as the true gatekeepers of your brand. From the first phone call to the final service visit\, your team shapes the customer experience—and your bottom line. Through real-world strategies and interactive coaching\, participants will learn how to ask the right discovery questions\, listen for hidden opportunities\, and confidently guide conversations that build trust\, improve retention\, and uncover natural upselling moments.\n\nWe take the pressure out of “selling” and replace it with authentic\, service-driven communication. Attendees will gain simple\, practical tools to handle price objections\, recommend solutions with confidence\, and create meaningful customer connections that lead to long-term loyalty. With live role-play and ready-to-use dialogue\, your team will leave prepared to turn everyday interactions into measurable growth.\n\nLed by nationally recognized trainer Susan Janett\, this engaging session blends industry expertise with a relatable\, high-energy approach that resonates with both seasoned professionals and newer team members alike.\n\nWater\, paper and pen provided
URL:https://alliance360.southeastpropane.org/event/elevating-sales-skills-for-csrs-techs-afternoon-class-in-graham-nc/
LOCATION:SEPATEC\, 2260 Long Dairy Road\, Graham\, NC\, 27253\, United States
CATEGORIES:Courses
ORGANIZER;CN="Southeast Propane Alliance":MAILTO:mgreen@southeastpropane.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260520T090000
DTEND;TZID=America/New_York:20260520T120000
DTSTAMP:20260430T202522Z
CREATED:20260427T173117Z
LAST-MODIFIED:20260430T202522Z
UID:8287-1779267600-1779278400@alliance360.southeastpropane.org
SUMMARY:Elevating Sales Skills for CSR's & Techs - Virtual Morning Class
DESCRIPTION:Train your CSRs & Techs to uncover opportunities\, build loyalty\, and grow accounts—without “selling.”\n\nSponsored by NC- PERF\n\nJoin us for a dynamic\, in-person training experience designed specifically for CSRs and Service Technicians in the propane industry. This custom program for NCPERF delivers a focused\, high-impact 3-hour session—offered twice daily at four convenient locations—allowing your team to attend without disrupting operations.\n\nThis training reframes frontline employees as the true gatekeepers of your brand. From the first phone call to the final service visit\, your team shapes the customer experience—and your bottom line. Through real-world strategies and interactive coaching\, participants will learn how to ask the right discovery questions\, listen for hidden opportunities\, and confidently guide conversations that build trust\, improve retention\, and uncover natural upselling moments.\n\nWe take the pressure out of “selling” and replace it with authentic\, service-driven communication. Attendees will gain simple\, practical tools to handle price objections\, recommend solutions with confidence\, and create meaningful customer connections that lead to long-term loyalty. With live role-play and ready-to-use dialogue\, your team will leave prepared to turn everyday interactions into measurable growth.\n\nLed by nationally recognized trainer Susan Janett\, this engaging session blends industry expertise with a relatable\, high-energy approach that resonates with both seasoned professionals and newer team members alike.\n\nWater\, paper and pen provided
URL:https://alliance360.southeastpropane.org/event/elevating-sales-skills-for-csrs-techs-virtual-class/
LOCATION:South Carolina
CATEGORIES:Courses
ORGANIZER;CN="Southeast Propane Alliance":MAILTO:mgreen@southeastpropane.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260520T090000
DTEND;TZID=America/New_York:20260520T120000
DTSTAMP:20260428T194734Z
CREATED:20260408T171634Z
LAST-MODIFIED:20260428T194734Z
UID:7722-1779267600-1779278400@alliance360.southeastpropane.org
SUMMARY:Elevating Sales Skills for CSR's & Techs - Morning Class in Graham\, NC
DESCRIPTION:Train your CSRs & Techs to uncover opportunities\, build loyalty\, and grow accounts—without “selling.”\n\nSponsored by NC- PERF\n\nJoin us for a dynamic\, in-person training experience designed specifically for CSRs and Service Technicians in the propane industry. This custom program for NCPERF delivers a focused\, high-impact 3-hour session—offered twice daily at four convenient locations—allowing your team to attend without disrupting operations.\n\nThis training reframes frontline employees as the true gatekeepers of your brand. From the first phone call to the final service visit\, your team shapes the customer experience—and your bottom line. Through real-world strategies and interactive coaching\, participants will learn how to ask the right discovery questions\, listen for hidden opportunities\, and confidently guide conversations that build trust\, improve retention\, and uncover natural upselling moments.\n\nWe take the pressure out of “selling” and replace it with authentic\, service-driven communication. Attendees will gain simple\, practical tools to handle price objections\, recommend solutions with confidence\, and create meaningful customer connections that lead to long-term loyalty. With live role-play and ready-to-use dialogue\, your team will leave prepared to turn everyday interactions into measurable growth.\n\nLed by nationally recognized trainer Susan Janett\, this engaging session blends industry expertise with a relatable\, high-energy approach that resonates with both seasoned professionals and newer team members alike.\n\nWater\, paper and pen provided
URL:https://alliance360.southeastpropane.org/event/elevating-sales-skills-for-csrs-techs-morning-class-in-graham-nc/
LOCATION:SEPATEC\, 2260 Long Dairy Road\, Graham\, NC\, 27253\, United States
CATEGORIES:Courses
ORGANIZER;CN="Southeast Propane Alliance":MAILTO:mgreen@southeastpropane.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260519T130000
DTEND;TZID=America/New_York:20260519T160000
DTSTAMP:20260428T194901Z
CREATED:20260408T170330Z
LAST-MODIFIED:20260428T194901Z
UID:7719-1779195600-1779206400@alliance360.southeastpropane.org
SUMMARY:Elevating Sales Skills for CSR's & Techs - Afternoon Class in Raleigh\, NC
DESCRIPTION:Train your CSRs & Techs to uncover opportunities\, build loyalty\, and grow accounts—without “selling.”\n\nSponsored by NC- PERF\n\nJoin us for a dynamic\, in-person training experience designed specifically for CSRs and Service Technicians in the propane industry. This custom program for NCPERF delivers a focused\, high-impact 3-hour session—offered twice daily at four convenient locations—allowing your team to attend without disrupting operations.\n\nThis training reframes frontline employees as the true gatekeepers of your brand. From the first phone call to the final service visit\, your team shapes the customer experience—and your bottom line. Through real-world strategies and interactive coaching\, participants will learn how to ask the right discovery questions\, listen for hidden opportunities\, and confidently guide conversations that build trust\, improve retention\, and uncover natural upselling moments.\n\nWe take the pressure out of “selling” and replace it with authentic\, service-driven communication. Attendees will gain simple\, practical tools to handle price objections\, recommend solutions with confidence\, and create meaningful customer connections that lead to long-term loyalty. With live role-play and ready-to-use dialogue\, your team will leave prepared to turn everyday interactions into measurable growth.\n\nLed by nationally recognized trainer Susan Janett\, this engaging session blends industry expertise with a relatable\, high-energy approach that resonates with both seasoned professionals and newer team members alike.\n\nWater\, paper and pen provided
URL:https://alliance360.southeastpropane.org/event/elevating-sales-skills-for-csrs-techs-afternoon-class-in-raleigh-nc/
LOCATION:Southeast Propane Alliance Office\, 5109 Hollyridge Dr.\, Raleigh\, NC\, 27612\, United States
CATEGORIES:Courses
ORGANIZER;CN="Southeast Propane Alliance":MAILTO:mgreen@southeastpropane.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260519T090000
DTEND;TZID=America/New_York:20260519T120000
DTSTAMP:20260428T194834Z
CREATED:20260408T165408Z
LAST-MODIFIED:20260428T194834Z
UID:7716-1779181200-1779192000@alliance360.southeastpropane.org
SUMMARY:Elevating Sales Skills for CSR's & Techs - Morning Class in Raleigh\, NC
DESCRIPTION:Train your CSRs & Techs to uncover opportunities\, build loyalty\, and grow accounts—without “selling.” \nSponsored by NC- PERF \nJoin us for a dynamic\, in-person training experience designed specifically for CSRs and Service Technicians in the propane industry. This custom program for NCPERF delivers a focused\, high-impact 3-hour session—offered twice daily at four convenient locations—allowing your team to attend without disrupting operations. \nThis training reframes frontline employees as the true gatekeepers of your brand. From the first phone call to the final service visit\, your team shapes the customer experience—and your bottom line. Through real-world strategies and interactive coaching\, participants will learn how to ask the right discovery questions\, listen for hidden opportunities\, and confidently guide conversations that build trust\, improve retention\, and uncover natural upselling moments. \nWe take the pressure out of “selling” and replace it with authentic\, service-driven communication. Attendees will gain simple\, practical tools to handle price objections\, recommend solutions with confidence\, and create meaningful customer connections that lead to long-term loyalty. With live role-play and ready-to-use dialogue\, your team will leave prepared to turn everyday interactions into measurable growth. \nLed by nationally recognized trainer Susan Janett\, this engaging session blends industry expertise with a relatable\, high-energy approach that resonates with both seasoned professionals and newer team members alike. \nWater\, paper and pen provided
URL:https://alliance360.southeastpropane.org/event/elevating-sales-skills-for-csrs-techs-morning-class-in-raleigh-nc/
LOCATION:Southeast Propane Alliance Office\, 5109 Hollyridge Dr.\, Raleigh\, NC\, 27612\, United States
CATEGORIES:Courses
ORGANIZER;CN="Southeast Propane Alliance":MAILTO:mgreen@southeastpropane.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260518T130000
DTEND;TZID=America/New_York:20260518T160000
DTSTAMP:20260506T121721Z
CREATED:20260408T173857Z
LAST-MODIFIED:20260506T121721Z
UID:7711-1779109200-1779120000@alliance360.southeastpropane.org
SUMMARY:Elevating Sales Skills for CSR's & Techs - Afternoon Class in Greenville\, NC
DESCRIPTION:Train your CSRs & Techs to uncover opportunities\, build loyalty\, and grow accounts—without “selling.”\n\nSponsored by NC- PERF\n\nJoin us for a dynamic\, in-person training experience designed specifically for CSRs and Service Technicians in the propane industry. This custom program for NCPERF delivers a focused\, high-impact 3-hour session—offered twice daily at four convenient locations—allowing your team to attend without disrupting operations.\n\nThis training reframes frontline employees as the true gatekeepers of your brand. From the first phone call to the final service visit\, your team shapes the customer experience—and your bottom line. Through real-world strategies and interactive coaching\, participants will learn how to ask the right discovery questions\, listen for hidden opportunities\, and confidently guide conversations that build trust\, improve retention\, and uncover natural upselling moments.\n\nWe take the pressure out of “selling” and replace it with authentic\, service-driven communication. Attendees will gain simple\, practical tools to handle price objections\, recommend solutions with confidence\, and create meaningful customer connections that lead to long-term loyalty. With live role-play and ready-to-use dialogue\, your team will leave prepared to turn everyday interactions into measurable growth.\n\nLed by nationally recognized trainer Susan Janett\, this engaging session blends industry expertise with a relatable\, high-energy approach that resonates with both seasoned professionals and newer team members alike.\n\nWater\, paper and pen provided
URL:https://alliance360.southeastpropane.org/event/elevating-sales-skills-for-csrs-techs-afternoon-class-in-greenville-nc/
LOCATION:Influx of Wealth\, 204 E Arlington Blvd Ste C\, Greenville\, NC\, 27858
CATEGORIES:Courses
ORGANIZER;CN="Southeast Propane Alliance":MAILTO:mgreen@southeastpropane.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260518T090000
DTEND;TZID=America/New_York:20260518T120000
DTSTAMP:20260506T121208Z
CREATED:20260408T165340Z
LAST-MODIFIED:20260506T121208Z
UID:7702-1779094800-1779105600@alliance360.southeastpropane.org
SUMMARY:Elevating Sales Skills for CSR's & Techs - Morning Class in Greenville\, NC
DESCRIPTION:Train your CSRs & Techs to uncover opportunities\, build loyalty\, and grow accounts—without “selling.”\n\nSponsored by NC- PERF\n\nJoin us for a dynamic\, in-person training experience designed specifically for CSRs and Service Technicians in the propane industry. This custom program for NCPERF delivers a focused\, high-impact 3-hour session—offered twice daily at four convenient locations—allowing your team to attend without disrupting operations.\n\nThis training reframes frontline employees as the true gatekeepers of your brand. From the first phone call to the final service visit\, your team shapes the customer experience—and your bottom line. Through real-world strategies and interactive coaching\, participants will learn how to ask the right discovery questions\, listen for hidden opportunities\, and confidently guide conversations that build trust\, improve retention\, and uncover natural upselling moments.\n\nWe take the pressure out of “selling” and replace it with authentic\, service-driven communication. Attendees will gain simple\, practical tools to handle price objections\, recommend solutions with confidence\, and create meaningful customer connections that lead to long-term loyalty. With live role-play and ready-to-use dialogue\, your team will leave prepared to turn everyday interactions into measurable growth.\n\nLed by nationally recognized trainer Susan Janett\, this engaging session blends industry expertise with a relatable\, high-energy approach that resonates with both seasoned professionals and newer team members alike.\n\nWater\, paper and pen provided
URL:https://alliance360.southeastpropane.org/event/elevatingsalesskills-greenvillenc/
LOCATION:Influx of Wealth\, 204 E Arlington Blvd Ste C\, Greenville\, NC\, 27858
CATEGORIES:Courses
ORGANIZER;CN="Southeast Propane Alliance":MAILTO:mgreen@southeastpropane.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260518T080000
DTEND;TZID=America/New_York:20260520T160000
DTSTAMP:20260311T182711Z
CREATED:20260107T200529Z
LAST-MODIFIED:20260311T182711Z
UID:5316-1779091200-1779292800@alliance360.southeastpropane.org
SUMMARY:PEP 4.1 Designing & Installing Exterior Vapor Distribution Systems - Gainesville\, GA
DESCRIPTION:The training program provides current information\, practices\, and procedures to design and install exterior components for residential and small commercial propane vapor distribution systems safely and efficiently. \nPlease note: each attendee MUST have a unique e-mail address entered to ensure that attendees can have their Learning Center profile created prior to the event. \nInstructor: Jason Nokk\nMay 18-20\n8 AM- 4 PM
URL:https://alliance360.southeastpropane.org/event/designing-installing-exterior-vapor-distribution-systems-macon-ga-5-18-5-20/
LOCATION:Gainesville Civic Center\, 830 Green Street\, Gainesville\, GA\, 30501\, United States
CATEGORIES:Courses,Industry Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260504T080000
DTEND;TZID=America/New_York:20260506T160000
DTSTAMP:20260108T155153Z
CREATED:20260107T200534Z
LAST-MODIFIED:20260108T155153Z
UID:5313-1777881600-1778083200@alliance360.southeastpropane.org
SUMMARY:PEP 4.2 Placing Vapor Distribution Systems and Appliances into Operation - Macon\, GA
DESCRIPTION:This course addresses the different system tests and checks required when installing new piping\, regulators and appliances or restoring service to an existing vapor distribution; validating the container\, piping\, and regulator; how and when to make the final connections; how to purge the system of air\, appliance controls and safety devices and how to adjust the burner. \nPlease note: each attendee MUST have a unique e-mail address entered to ensure that attendees can have their Learning Center profile created prior to the event. \nInstructor: Jason Nokk\nMay 4-6\n8 AM- 4 PM
URL:https://alliance360.southeastpropane.org/event/pep-4-2-placing-vapor-distribution-systems-and-appliances-into-operation-macon-ga/
LOCATION:Middle Georgia State University Robert F. Hatcher \, Sr. Conference Center\, 100 University Parkway\, Macon\, GA\, 31206\, United States
CATEGORIES:Courses,Industry Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260420T080000
DTEND;TZID=America/New_York:20260422T160000
DTSTAMP:20260406T161337Z
CREATED:20260107T194317Z
LAST-MODIFIED:20260406T161337Z
UID:5310-1776672000-1776873600@alliance360.southeastpropane.org
SUMMARY:POSTPONED - PEP 4.1 Designing & Installing Exterior Vapor Distribution Systems - Columbia\, SC
DESCRIPTION:The training program provides current information\, practices\, and procedures to design and install exterior components for residential and small commercial propane vapor distribution systems safely and efficiently. \nPlease note: each attendee MUST have a unique e-mail address entered to ensure that attendees can have their Learning Center profile created prior to the event. \nInstructor: Jason Nokk\nApril 20-22\n8 AM- 4 PM
URL:https://alliance360.southeastpropane.org/event/pep-4-1-designing-installing-exterior-vapor-distribution-systems-macon-ga-2/
LOCATION:TBD\, Columbia\, South Carolina
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260420T070000
DTEND;TZID=America/New_York:20260420T093000
DTSTAMP:20260219T195215Z
CREATED:20260219T170952Z
LAST-MODIFIED:20260219T195215Z
UID:6343-1776668400-1776677400@alliance360.southeastpropane.org
SUMMARY:Spring Board Meeting
DESCRIPTION:Join us for the first SEPA meeting of the year! The SEPA Board meeting will occur during the NPGA Southeast Propane Expo in Nashville\, Tennessee. Stay informed with updates from NPGA & PERC representatives in addition to all Committee Chairs. Prior to the meeting\, network at breakfast with other SEPA Members! \n🥯 Breakfast will be available from 7-8 am. \n📝 The SEPA Board Meeting begins at 8 am. \n*Please Note: This registration does not register you for the entirety of the NPGA Southeast Propane Expo. To register for the Expo\, please visit the NPGA registration page HERE.
URL:https://alliance360.southeastpropane.org/event/spring-board-meeting/
LOCATION:Music City Center\, 201 Rep. John Lewis Way S\, Nashville\, TN\, 37203\, United States
ORGANIZER;CN="Southeast Propane Alliance":MAILTO:mgreen@southeastpropane.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260416T080000
DTEND;TZID=America/New_York:20260416T160000
DTSTAMP:20260108T184110Z
CREATED:20260108T182852Z
LAST-MODIFIED:20260108T184110Z
UID:5381-1776326400-1776355200@alliance360.southeastpropane.org
SUMMARY:Gas Check - Macon\, GA
DESCRIPTION:Gas Check provides the propane industry with voluntary guidelines for conducting residential and light commercial safety inspections. The guidelines offer two types of inspections\, depending upon your Gas Check inspections policies:\n1. A Gas System Check that can be completed on the exterior gas distribution system\, including the containers\, regulators\, and gas piping.\n2. A Gas Appliance System Check that can be completed on the interior gas distribution system and all propane burning appliances.\n\nThe course and companion videos include simplified guidelines and instructions that will teach you how to properly fill out Gas system Check and Gas Appliance System Check forms that will provide your company with important documentation for each inspection. The two portions of the Gas Check can be used together or independently of each other\, depending on your company’s inspection policies.\n\n\nPlease note: each attendee MUST have a unique e-mail address entered to ensure that attendees can have their Learning Center profile created prior to the event. \nInstructor: Jason Nokk\nApril 16\n8 AM- 4 PM
URL:https://alliance360.southeastpropane.org/event/gas-check-macon-ga/
LOCATION:Middle Georgia State University Robert F. Hatcher \, Sr. Conference Center\, 100 University Parkway\, Macon\, GA\, 31206\, United States
CATEGORIES:Courses,Industry Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260414T090000
DTEND;TZID=America/New_York:20260414T100000
DTSTAMP:20260408T130621Z
CREATED:20260224T162656Z
LAST-MODIFIED:20260408T130621Z
UID:6623-1776157200-1776160800@alliance360.southeastpropane.org
SUMMARY:FREE Webinar - Payment Processing Playbook *hosted by Qualpay
DESCRIPTION:The 2026 Payment Processing Playbook\nPractical Strategies to Improve Efficiency\, Enhance Payment Reliability\, and Reduce Payment Acceptance Costs\n\nRising costs\, tighter margins\, and increasing customer expectations are forcing energy marketers to rethink how they manage payments. \nIn this practical webinar\, Jon Gilbert of Qualpay will share strategies marketers are using to improve operational efficiency\, enhance payment reliability\, and reduce costs—often without major system upgrades. \nThe session will also highlight real-world examples of how fuel marketers leverage modern payment tools and reporting capabilities to keep customer payment data current\, reduce billing friction\, and compare performance across divisions and payment channels. \nAttendees will learn how modern payment technology can help: \n• Minimize payment acceptance costs\n• Reduce failed and late payments\n• Free up staff time through automation\n• Improve cash flow predictability\n• Leverage reconciliation and cost allocation insights to identify trends\, manage performance\, and protect margins \nThis session is designed for marketers seeking practical\, actionable strategies they can implement immediately. \n\nRegister now and learn how modern payment technology can help you!
URL:https://alliance360.southeastpropane.org/event/free-webinar-payment-processing-playbook-hosted-by-qualpay/
LOCATION:Virtual
CATEGORIES:Member Events
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260409T080000
DTEND;TZID=America/New_York:20260409T160000
DTSTAMP:20260330T175122Z
CREATED:20260108T181620Z
LAST-MODIFIED:20260330T175122Z
UID:5371-1775721600-1775750400@alliance360.southeastpropane.org
SUMMARY:NC Fuel Piping Course - Raleigh\, NC
DESCRIPTION:North Carolina Fuel Piping course focus on installing and servicing fuel lines (gas/liquid) from the source to equipment\, requiring 1\,500-2\,000 hours of experience\, with potential waivers for training\, leading to a Technician license (Class I/II) for specific scopes like single-family homes. Training isn’t a formal “class” but experience-based\, covering North Carolina state codes (NC Residential Code 2018\, NC Fuel Gas Code 2018\, NC Mechanical Code 2018\, Laws & Rules General Statutes Chapter 87\, Article 2\, and 21 NC Administrative Code Chapter 50).  \n\nPlease note: each attendee MUST have a unique e-mail address. Please see the code book order form HERE for any books you may need. Email the completed form to ddonahue@southeastpropane.org \nInstructor: David Donahue\nApril 9\n8 AM- 4 PM
URL:https://alliance360.southeastpropane.org/event/nc-fuel-piping-course-raleigh-nc/
LOCATION:Southeast Propane Alliance Office\, 5109 Hollyridge Dr.\, Raleigh\, NC\, 27612\, United States
CATEGORIES:Courses,Industry Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260406T080000
DTEND;TZID=America/New_York:20260407T160000
DTSTAMP:20260114T155109Z
CREATED:20260107T200557Z
LAST-MODIFIED:20260114T155109Z
UID:5293-1775462400-1775577600@alliance360.southeastpropane.org
SUMMARY:PEP 1.0 Fundamentals of Propane - VIRTUAL
DESCRIPTION:(PEP) Fundamentals of Propane offers an entry level course that provides pre-requisite instruction about propane’s physical and combustion properties\, how propane is produced and transported\, and will aid in preparing for PERC’s PEP training certification. This class is VIRTUAL –  the link will be sent to you prior to the class.\n–\nPlease note: each attendee MUST have a unique e-mail address entered to ensure that attendees can have their Learning Center profile created prior to the event.\n–\nInstructor: SEPATEC Instructor\nApril 6 & 7\n8 AM- 4 PM
URL:https://alliance360.southeastpropane.org/event/pep-1-0-fundamentals-of-propane-virtual/
LOCATION:Virtual
CATEGORIES:Courses,Industry Training
END:VEVENT
END:VCALENDAR